Risg Solutions offers professional customised health, safety, environmental, quality and fire management solutions. Our goal is to support your company in complying with your legal and moral duties, whilst also positively impacting your financial and business performance.
We cover Cardiff, Carmarthen, Swansea, Neath, Newport, Pembrokeshire, Wales & Borders..
Swansea: 01792 721750
Cardiff: 02920 099450
The Benefits of ISO 9001 Management System
ISO 9001 is an international recommended standard for a quality management system. To be certified for ISO 9001, a company must carry out certain tasks, but the methods that are used can vary, depending on the company and their needs. This standard is designed to aid customers at a variety of different levels, by improving leadership on customer satisfaction and an increased focus on customer requirements. Certification will typically be sought out by a full organisation, although it is possibly attainable to a particular facility or department. The best way to analyse and explore the benefits of an ISO management system is to view cases where it has been implemented to improve a business.
An international leader in IT services, Capgemini had several independent country based ISO certifications. However, from 2016 onwards, the company has been working to gain ISO 9001 as a global certification. By successfully completing this project the company has unlocked numerous benefits and boosted business performance. They found that they have been able to gain access to an improved quality of IT service management systems with increased standardisation as well as fewer errors. Due to this, they have also found they have increased levels of client satisfaction, efficiency and reduced costs. Overall, the performance of the business has improved, leading to greater gains in the market.
A global leader in travel rewards, Avios UK has more than two million members who both collect and spend Avios points. The brand believed that implementing a quality management system and certification to ISO 9001 for their Customer Contact Centre would greatly benefit their business, improving the reputation of the company. The new management system is providing a trusted platform that has improved objectives in partner and customer communications. After implementing the management system, the brand has seen improved in customer satisfaction levels, consistent delivery and continuous improvement in the services that they offer. Unnecessary issues with paperwork have also been reduced providing more rapid solutions for their clients.
Britannia Construction Ltd
A civil engineering construction solution, Britannia Construction Ltd has been operating in the industry for over 50 years with a turnover of circa £25m. The goal of the company is to offer innovation as well as sustainable solutions through a local customer focused service. The company has a total team of more than 100 members and provide a wide range of disciplines such as fit-
ISO 9001 can be applied to any business or organisation, regardless of size or sector. The improvements for even the smallest organisation will be quantifiable and businesses we work with all have opened new markets, secured customers, and / or made significant savings as a result of using, what is in essence just a method of running a business that has been developed by some of the leading experts in the subject.
RISG Solutions is able to implement these systems into your business and ensure that you gain the certification required to access these fantastic benefits and advantages. Certification can take just a few months. Get in touch now and discover how we can help your business unlock the full potential of your brand.
We provide sustainable solutions which comply with legal and industry requirements.